Cancellation, Auto-renewal, Refunds
Subscription Cancellation If you subscribe to the Service and you wish to cancel your auto-renewal or change your subscription, you can do so from your ...
Wed, 5 Sep, 2018 at 5:39 PM
How do I verify that my internet connection is strong enough?
As a first step, we recommend using to establish an indicative speed of your connection. We recommend that you have a minimum connection of ...
Tue, 30 Jan, 2018 at 4:08 PM
How do I cancel my weekly, monthly or 12-month recurring subscription?
We're sorry to hear you wish to cancel your recurring subscription. To do so, please follow the instructions below at least 48 hours before you...
Thu, 1 Feb, 2018 at 5:30 PM
How much is a Watch NRL subscription?
Prices vary according to the type of pass. More information can be found on our subscription page and in the Terms of Use.
Tue, 13 Feb, 2018 at 12:04 PM
I'm unable to subscribe - can you help me?
We're sorry to hear that you're having issues subscribing. Please check the following: Firstly, please ensure you are subscribing throug...
Thu, 1 Feb, 2018 at 5:31 PM
Are all games and teams available to watch?
Yes, all matches from the 2018 season including pre-season and finals are available LIVE and on demand. 
Tue, 30 Jan, 2018 at 4:08 PM
Am I eligible for a refund?
As per the Terms of Use, all subscription sales are subject to applicable Australian consumer laws. No refunds will be given for incorrect choice or chan...
Tue, 30 Jan, 2018 at 4:08 PM
How do I upgrade/change my weekly subscription to a monthly or 12-month subscription?
Follow the steps below to upgrade your weekly subscription to a monthly or 12-month subscription. Remember, changes to subscriptions will not work throug...
Tue, 30 Jan, 2018 at 4:09 PM
Can I subscribe to watch just an individual team, or one off match?
We currently only offer time-based passes, not individual team or match based ones. If you just want to watch one game then our Weekly Pass is best for you...
Tue, 30 Jan, 2018 at 4:09 PM
How do I subscribe?
You can subscribe in a few simple steps. 1. Pick your subscription and price to suit your needs 2. Create an account by entering your details, ...
Mon, 19 Feb, 2018 at 10:51 AM
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