If you're receiving a 'Session Not Authenticated' error message when trying to watch a match or show, please take the following steps:

  1. Log out of your account on the device you are using
  2. Sign back into your account on the Watch NRL app

    Please note: Your username is the email address registered to your account. If you require to reset your password, simply select 'Forgot your Password' beneath the 'Log in' button.

If you're still having trouble please don't hesitate to reach out to the Care Team!