Why am I receiving 'Unknown Player Error' when watching a Download?
If you're receiving a 'Unknown Player Error' error message when trying to watch a downloaded match or show, please take the following steps:
- Log out of your account on the device you are using
- Delete your Watch NRL app
- Re-install the Watch NRL app
- Log back into your account
- Re-download your Match/Show
If you're still having trouble please don't hesitate to reach out to the Care Team!
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