Watch NRL is only available to customers viewing outside of Australia, New Zealand and some Pacific Islands countries. Therefore, geo-restrictions are placed on the service.
This is stipulated on our home and sign up pages as well as in our Terms and Conditions.
Also, to successfully complete a Watch NRL subscription, you must select a box before payment stating I understand I cannot watch this content in Australia.
Unfortunately, no refunds will be given for incorrect choice or change of mind.
I am currently outside Australia and geo-blocked
If you're overseas and are receiving a geo-blocked message, double check the following:
- Ensure location services are turned on
- If you are using an Australian SIM card as well as international roaming, you'll need to contact our Watch NRL Customer Care team to investigate your account.
- If geo-blocking occurs during a Live game, we recommend contacting Watch NRL Customer Care on Live Chat via the Help & Support page to ensure we can troubleshoot you as quickly as possible.