Provided you have all of the following in place, you should be able to watch all streams.

  1. an active subscription from the Watch NRL site
  2. a compatible device or system - ensure you are using those that are supported
  3. a strong internet connection (minimum 5mbps) - you can check your speed at
  4. access the service either by the website, or by downloading the Watch NRL App
  5. login using your account
  6. ensure you are viewing outside of Australia - To check your IP address visit

If you have confirmed all the above but are still experiencing issues with streaming then please contact our customer care team at

To help our customer care team, please provide a screenshot of what you're experiencing when emailing us.